Frequently Asked Questions

How do I pick my suit lining?

By default, the suit lining colour will be the same as the suit material. If you’d prefer a different colour, simply send us a message quoting your order ID and we will get back to you within two working days.

How will I know when my order has been shipped?

Once your order has been shipped, we’ll send out an email informing you of your tracking number. Standard delivery time is 2-4 weeks.

I’m not quite sure how to order. Can someone assist me with completing my purchase?

Certainly. If signed in to Facebook, a Messenger icon should appear on the bottom right hand of the page. If you’d rather not use Facebook/Messenger, we are also reachable via email at [email protected] and will get back to you within one working day.

How can I trust you to handle my payment information securely?

Payment on TailorsBangkok.com is facilitated with the Stripe payment gateway, which allows you to pay by credit card in a secure manner.

How are you able to sell made-to-measure clothing for so cheap?

By eliminating the need for a physical store, we are able to significantly cut costs and can send our products to our clients directly from the factory.

Why should I bother with a made-to-measure suit?

What’s the best way to look dapper? Is it an off-the-rack suit that sort of fits, or is it a suit designed to fit you, specifically? A made-to-measure suit is made for you, so it’s bound to fit you better.

I’ve made a mistake when entering my shipping address for my order. How do I change it?

Please send us an email at [email protected] as soon as possible, and we will look to correct it. Please note that this will not be possible once you have received a shipping confirmation email.

How do you ship my order(s)?

All our orders are shipped through air mail, unless otherwise requested and/or specified. If you need your order shipped by courier, this can be arranged. Please contact [email protected] and we will get back to you within 24 hours.

Can you do suits/dresses for kids?

Upon request. Please contact us via email at [email protected] and we will get back to you within two working days.

Do you offer custom-tailored clothes as well?

Yes, aside from our ready-to-wear and made-to-measure options, we are also a Bangkok suit tailor. We do not have a storefront for you to visit – our tailors come to you! As a result, you can get our high-quality clothes for competitive prices.

Men’s personalized clothing lookbooks:

Women’s personalized clothing lookbooks:

How long does it take for you to tailor a suit?

If you are ordering online, this will normally be around three weeks. If you are in Bangkok and having a suit custom-tailored, this will normally be around 3-5 days with 1-2 fittings between your initial consultation and the delivery of your custom suit. In either case, you are welcome to get in touch with us to confirm any details beforehand.

I have some clothes I need copied during my time in Bangkok. Are you able to assist with this?

Yes, we would be pleased to assist you copying your existing garments. Please drop us an email at [email protected] to schedule a consultation at your hotel for when you’ve arrived in Bangkok or to request a quote.

Can you tailor a leather jacket?

Yes, we can. Currently we are not offering made-to-measure leather jackets online but if you wish to order a custom leather jacket either in-person in Bangkok or online, please email us at [email protected] and we would be happy to coordinate with you further.

Can you tailor jeans?

Yes, we can tailor jeans. For more information about custom jeans from Tailors Bangkok, please drop us an email at [email protected] and send us your design ideas as well so that we can coordinate with you further.

Can you make custom superhero costumes?

Yes, we can make custom superhero costumes. We would recommend dropping us an email at [email protected] with your ideas – and ideally 1-2 photographs of what you’re looking for – for a quotation.

What fabrics do your tailors carry for in-person consultations?

We have a variety of fabrics for you to choose from, with cotton, linen, wool, cashmere, and mohair, among others. If you’re looking to get clothing in particular fabrics, please let us know when you make your appointment so we can bring along a larger selection of the fabrics you’re interested in for your clothing.

Do you offer plus size clothing in Bangkok?

Yes, we offer custom-tailored clothing in Bangkok so no matter your size, we can tailor clothes to fit you.

Do you operate anywhere else in Thailand?

Yes, we also offer our tailoring services to clients in Pattaya, Bang Saen, Phuket and Khao Lak: